REQUEST TRACKING

Track your MANIDASO request

Enter your Reference ID (or your details) to check the latest status of your request. We’ll confirm what’s completed, what’s in progress, and what we still need — before the next step moves forward.

Transparent status. Standards-led operations. Accountable trade.

Request tracking details

Submit the details below. We’ll locate your request and confirm the latest status, timeline, and next required action (if any).

If you have one. If not, we’ll locate your request using your details.
Notes (optional)
Human check (required)
Prefer WhatsApp?
Message the Operations Desk with Reference ID + WhatsApp number.

No reference? Send full name + request type + country and we’ll locate it.
Message the Operations Desk
MANIDASO is standards-led. We confirm eligibility, verification requirements, and next steps before any operational stage moves forward.
Request located — Tracking ready

We’ve found your MANIDASO request and pulled the latest status. If anything is missing, we’ll message you with the exact next step.

Reference:

Updates are issued when a stage changes. Sensitive details may require identity confirmation before we share them.
We couldn’t locate that request yet

We couldn’t match your details to an active request. Please check your reference ID (if you have one) and confirm your WhatsApp number includes the country code.

If you don’t have a reference yet, message the Operations Desk with your name + request type and we’ll locate it and issue a reference.
STATUS

Status guide

These are the most common stages. Your exact steps depend on what you submitted (Mart, Move, Pay, Verify, Resolve).

  • Received — Request logged and queued for review.
  • In review — We’re checking eligibility, category fit, or requirements.
  • Awaiting info — We need missing details or evidence from you.
  • Quoted — A quote / next steps have been issued (awaiting confirmation).
  • Confirmed — Approved to proceed; operations scheduled.
  • In progress — Work underway (sourcing, verification, processing, shipment prep).
  • Dispatched / shipped — Item released, shipped, or handed over (where applicable).
  • Completed — Request closed with outcome recorded.
  • On hold — Paused for compliance, dispute, or by your request.
WHAT HAPPENS NEXT

After you submit

We locate your record, confirm the current stage, and tell you exactly what happens next — including any missing requirements.

01

Locate your request

We match your details to the correct workflow and reference.

02

Confirm current status

We confirm what’s done, what’s pending, and what’s in progress.

03

Request anything missing (if required)

If a step is blocked, we tell you what to provide to proceed.

04

Next operational step

We issue the next action: verification, quote confirmation, payment, scheduling, dispatch, or closure.

MINIMUM INFORMATION REQUIRED

These details help us locate your request quickly.

  • Your full name and WhatsApp number
  • Tracking type (Mart / Move / Pay / Verify / Resolve)
  • Country (and city if possible)
  • Reference ID (if you have it)
FAQ

Quick questions

Clear answers before you submit.

01
Where do I find my reference ID?

On your confirmation screen after submission, or in your WhatsApp/email messages from MANIDASO Operations.

02
I don’t have a reference yet. Can you still track it?

Yes. Submit your full name + WhatsApp number + tracking type. We’ll locate the record and confirm your reference.

03
How long does a tracking update take?

Most requests are updated after review. Timing depends on category, checks required, and any missing information.

NEED HELP?

Prefer WhatsApp?

If your request is urgent, WhatsApp is the fastest route. Send your full name + WhatsApp number + what you’re tracking, plus any screenshots.