Need a hand?
Find answers fast — search below or choose the correct route.
MANIDASO Protection Centre
Verify official contact routes, report impersonation, and learn how MANIDASO protects trade through records and accountability.
Choose the fastest route
Report a Scam
Impersonation, suspicious links, off-platform payment pressure, fake invoices.
Resolve
Complaints or disputes linked to a MANIDASO Reference ID (Order / Move / Pay / Verify / Resolve).
Start a Shipment (Move)
Submit collection and destination details. We confirm scope and quote before scheduling.
Start Verification (Verify)
Verify items, sellers, or documents before release or shipment.
What happens next
We confirm scope
Route, category, value band, and what must be verified — confirmed before anything progresses.
We request only relevant evidence
Only what’s needed: screenshots, receipts, IDs, links, and any MANIDASO Reference IDs.
You receive next steps
Clear actions, timelines, and recorded outcomes — so you know exactly what happens next.
Quick questions
Clear answers to common routes and reference IDs.
On your confirmation screen after submission, or in WhatsApp/email messages from MANIDASO Operations.
Deception/impersonation → Report a Scam. Reference ID dispute → Resolve.
Yes. Use Track and submit your full name + WhatsApp number. We’ll locate the record and confirm next steps.
Timing depends on the category, evidence quality, and whether multiple parties must respond.
Depends on checks required and any missing information. We confirm what is recorded before progressing.
Still need help?
Use official routes only. For fastest handling, use Track or WhatsApp.
Trust on MANIDASO
How verification, recorded payments, and delivery checkpoints protect trade.
OUR IMPACT
Explore how verified trade is changing lives across continents.
